Terms of service
Welcome to Gianoria!
The terms “we,” “us,” and “our” refer to Gianoria. We operate this store and this website, including all information, content, features, tools, products, and related services to provide you, as a customer, with a personalized shopping experience (the “Services”). Gianoria is a store powered by Shopify, which allows us to provide these Services.
These Terms of Use (the “Terms”) describe your rights and responsibilities when using our Services. By visiting, interacting with, or using our Services, you agree to be bound by these Terms as well as our Privacy Policy.
1 – ACCESS AND ACCOUNT
By accepting these Terms, you confirm that you are of legal age in your country of residence and that you authorize any minors under your responsibility to use our Services.
To use the Services, you may be required to provide accurate and up-to-date information (email address, billing details, etc.). You are responsible for maintaining the security of your account credentials and for all activities associated with your account.
2 – OUR PRODUCTS
We strive to present our products as accurately as possible. However, variations in color or appearance may occur depending on your device and its settings. Product descriptions and availability may be updated at any time without notice.
3 – ORDERS
Any order constitutes a purchase offer that we may accept or refuse. An order is considered accepted only after confirmation from us and successful payment.
Returns and exchanges are subject to our Refund Policy. Our products are intended for personal use only and not for resale.
4 – PRICING AND BILLING
Prices may change without notice. The price billed is the one displayed at the time of purchase, excluding taxes and additional fees unless otherwise stated.
You agree to provide accurate and up-to-date payment information and confirm that you are authorized to use the selected payment method.
5 – SHIPPING AND DELIVERY
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers, customs, or events beyond our control.
The risk of loss transfers to you once the package is handed over to the carrier.
6 – INTELLECTUAL PROPERTY
All content (texts, images, logos, videos, etc.) is protected by intellectual property laws and belongs to Gianoria or its licensors. Any unauthorized use or reproduction is strictly prohibited.
7 – OPTIONAL TOOLS
We may provide access to third-party tools “as is” without warranties or liability regarding their use. Use of such tools is at your own risk.
8 – THIRD-PARTY LINKS
We are not responsible for the content, products, or services offered by third-party websites accessible through our Services.
9 – RELATIONSHIP WITH SHOPIFY
Gianoria is powered by Shopify. However, all sales are made directly between you and Gianoria. Shopify is not responsible for any transaction or product sold.
10 – PRIVACY POLICY
Your personal information is handled according to our Privacy Policy. Some data may also be processed by Shopify and its partners to ensure proper operation of the Services.
11 – FEEDBACK AND USER CONTENT
By submitting feedback, suggestions, or other content, you grant us a worldwide, royalty-free license to use it for commercial or promotional purposes, provided third-party rights are respected.
12 – ERRORS, INACCURACIES, AND OMISSIONS
We reserve the right to correct any errors or omissions and to cancel or modify any affected orders.
13 – PROHIBITED USES
You may not use our Services for illegal, fraudulent, harmful, or malicious purposes. Any violation may result in suspension or termination of your access.
14 – TERMINATION
We may terminate your access to the Services at any time without notice if you fail to comply with these Terms.
15 – DISCLAIMER OF WARRANTIES
Unless otherwise stated, our Services and products are provided “as is” and “as available,” without warranties of any kind.
16 – LIMITATION OF LIABILITY
Gianoria shall not be held liable for any direct or indirect damages resulting from the use of our Services or products, to the extent permitted by law.
17 – INDEMNIFICATION
You agree to indemnify Gianoria and its partners against any claims arising from your use of the Services or violation of these Terms.
18 – SEVERABILITY
If any provision is deemed unenforceable, the remaining provisions remain valid.
19 – WAIVER AND ENTIRE AGREEMENT
Failure to enforce any provision does not constitute a waiver. These Terms represent the entire agreement between you and Gianoria.
20 – ASSIGNMENT
You may not transfer your rights without our consent. We may assign our rights at any time.
21 – GOVERNING LAW
These Terms are governed by applicable international consumer laws. In case of dispute, jurisdiction will be determined based on our registered office location.
22 – CHANGES
We reserve the right to update these Terms at any time. Changes take effect upon publication on our website.
23 – CONTACT
If you have any questions regarding these Terms, you can contact us at:
📧 support@gianoria.com
🏢 Gianoria – Via Monte Napoleone 21, 20121 Milan, Italy
📞 Customer Support: 24/7